Home Office in Palm Beach FL



At Pressure Washers USA, we want you to be completely satisfied with your purchase. However, please note that all equipment sales and special orders are final and cannot be returned or exchanged.

For commonly stocked products, we offer returns or exchanges within 30 days of the original purchase date. However, please note that a 25% restocking fee will be applied to all returns.

To be eligible for a return or exchange, the item must be unused and in its original condition with all original packaging and tags intact.

Please note that we do not offer cash refunds. Any refunds will be credited to the original form of payment.

To initiate a return or exchange, please contact our customer service team at (888) 254-0034. Our team will provide you with further instructions on how to proceed with your return or exchange.

Once we have received your returned item and confirmed that it meets the eligibility requirements, we will process your refund. Please allow up to 7-10 business days for the refund to be credited to your original form of payment.

Please note that we do not offer refunds after 30 days from the date of purchase.

If you have any questions or concerns about our return policy, please do not hesitate to contact us at (888) 254-0034. We are here to help and ensure that you have a positive shopping experience with us.

Free Shipping – Discounted Shipping for Select Areas and Items

Pressure Washers USA offers free shipping – discounted shipping for some grouped products, or to customers near our offices in Palm Beach Florida.  Below are the areas and conditions which will result in free or discounted shipping.

Zip codes for free shipping in and around Palm Beach currently include

33401 – 33403 – 33404 – 33407 – 33408 – 33409 – 33410 – 33411 – 33412 – 33417 – 33418 – 33458 – 33469 – 33477 – 33478 – 33480 – If you are near these zip codes and have a large enough order we may make an exception – please call and ask!

Discount Shipping/Freight for grouped items

If an order includes items that can be packaged together by us, or in the case of freight, are able to be grouped on a single pallet before shipping – we will discount the cost of shipping some grouped items. This will be adjusted/refunded after the order is made through our system but before shipping occurs, as we have to manually determine the shipping/packaging conditions.

All adjustments/discounts to shipping are at the sole discretion of Pressure Washers USA.  Please call to to place large orders or while ordering multiple products to insure the best shipping rate. Contact Us.


Terms & Conditions of Sale

  1. User Eligibility

The Pressure Washers USA (PWUSA) Website is available only to residents of the U.S. over the age of 18 and can form legally binding agreements. The products and services available on the PWUSA Website are available only in the U.S. If you do not qualify, do not use the PWUSA Website. If you access the PWUSA Website from outside the United States, you do so at your own risk and you are responsible for complying with the laws and regulations of your territory of access.

  1. Ownership and Permitted Use of the PWUSA Website and Content

The PWUSA Website provides its content for your information, education and shopping. However, all of the information, content, and other material contained on the PWUSA Website, including text, trademarks, written material, trade dress, and technical information are the sole and exclusive property of PWUSA, its licensors, or third parties. Such Content is protected under United States copyright and other laws and international treaty provisions and any unauthorized use of this Content may be subject to civil and criminal penalties. The ownership of all content is retained by PWUSA. You may only view, download, and print material displayed on the PWUSA Website for your personal, non-commercial use, provided you retain all copyright, trademark and other proprietary notices contained within the materials.

  1. Restrictions on Use

You may not:

  • distribute, retransmit, republish, reuse, repost, or use the contents of the PWUSA Website for public or commercial purposes, without PWUSA ‘s prior written permission;
  • alter, modify, frame, or “mirror” any content contained on the PWUSA Website;
  • remove or alter any copyright or other proprietary notices contained in the PWUSA Website.

All rights not expressly granted in these terms of use are retained by PWUSA.

  1. Errors on the PWUSA Website

PWUSA will assume no responsibility for errors of any kind on the PWUSA Website or any Linked Website. Errors may include incorrect product and service descriptions, incorrect information regarding the availability of specific products, typographical errors and obsolete information, with the result that product and service descriptions, information regarding product availability, pricing information and the descriptions of promotional offers or other data may not be complete, current or accurate. In addition, errors may result when honoring a request or order placed by you if such request or order is based on incorrect information. PWUSA reserves the right to update or change information and correct any errors, inaccuracies, or other errors at any time. A customer’s sole and exclusive remedy if an item purchased from the PWUSA Website does not fulfill the description is to return the item, in an unused condition, to PWUSA for a refund of the purchase price and,  in PWUSA’s sole discretion, the shipping costs paid by customer. The Customer is responsible for shipping costs to return the unwanted item to PWUSA. Because actual colors and the “look and feel” you see on the PWUSA Website will depend on your monitor and other technical factors, PWUSA cannot guarantee that any display of any product information or other data will be accurate at any time. The price of each product and service will only be confirmed by PWUSA upon the submission of an order by a customer. Prices provided on the PWUSA Website are subject to change without notice and may or may not include shipping and handling or any applicable sales taxes or customs duties. In the event PWUSA discovers an error of any kind in pricing or product and service information, PWUSA reserves the right to, in PWUSA’s sole discretion, (a) cancel any order related to such pricing or product and services information error, (b) before shipping the product to or performing the service for customer, notify the customer of the error, and await the customer’s instructions as to whether or not the customer wishes to proceed with the order in light of the error, or (c) if a pricing error is involved, and a pricing error favors the customer, ship the product to customer at the incorrect price to the customer’s benefit. Products and services described on the PWUSA Website are available only while supplies last, and PWUSA reserves the right to discontinue the offering or sale of any product or service at any time, without notice.

  1. Disclaimer of Warranty

The PWUSA Website, including all Content and the Content of any Linked Websites, are provided “as is” and “as available.” AS TO THE PWUSA WEBSITE AND ANY LINKED WEBSITE, TO THE FULLEST EXTENT PERMITTED BY LAW, PWUSA EXPRESSLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. Without limitation to the foregoing, PWUSA makes no warranty: (a) that there will be no interference with your enjoyment of the PWUSA Website or Linked Websites; (b) that the Content provided on the PWUSA Website or Linked Websites will fulfill any particular purpose or need; (c) that the Content provided on the PWUSA Website or Linked Websites is complete, reliable or accurate; (d) that any request or order placed by you to the PWUSA Website or Linked Websites will be honored according to your schedule or any stated schedule; (e) that the PWUSA Website or Linked Websites will otherwise meet any specifications, requirements or expectations; (f) that the PWUSA Website or Linked Websites will be uninterrupted, timely, secure or error free; (g) that the results obtained from use of the PWUSA Website or Linked Websites will be accurate and reliable; (h) that any errors in the content of the PWUSA Website or Linked Websites will be corrected; (i) that materials on the PWUSA Website or Linked Websites are appropriate or available for use in any particular location; or (j) that products or services displayed or referenced on the PWUSA Website or Linked Websites are available for use in any particular location. You assume total responsibility and risk for your use of the PWUSA Website and any Linked Website. Any material downloaded or otherwise obtained through the use of the PWUSA Website or Linked Website shall be so obtained at your own discretion and risk. PWUSA will not be responsible for any damage to your computer system or loss of data that results from obtaining any material from the PWUSA Website or any Linked Website. You assume the entire cost of any repairs, corrections or servicing of the products you order from the PWUSA Website or any Linked Website.

  1. Limitation of Liability

PWUSA will not be liable under any theory (including negligence) for any incidental, consequential, indirect, special, lost profits or punitive damages arising out of your access to or use of the PWUSA Website, even if PWUSA has been advised of the possibility of such damages.

  1. Order Fulfillment

PWUSA reserves the right in its sole discretion, without prior notice and for any reason, including but not limited to unavailability of products, to deny an order or to refuse to fulfill an order in whole or in part. Furthermore, PWUSA shall not be liable to you or any third party for such denial or refusal.

  1. Termination

PWUSA may, in its sole discretion, terminate your use of the PWUSA Website or terminate your rights under these terms of use for any reason, without prior notice. In its sole discretion, and at any time, PWUSA may also discontinue providing the PWUSA Website or any one or part, with or without notice. PWUSA shall not be liable to you or any third party for any of the foregoing. Sections 1-13 shall survive the expiration or termination of these terms of use.

  1. Links

The PWUSA Website may from time to time display links to other websites or resources sponsored by third parties as a convenience to you (such third party sites are known as “Linked Websites”). PWUSA has no control over Linked Websites and shall not be responsible for the availability of Linked Websites or their content. Access of Linked Websites is at your own risk. Third-party websites (and any websites to which they link) may also contain information that is inaccurate, incomplete, or outdated. PWUSA does not endorse or provide warranties of any kind as to the proprietors or content of any Linked Websites, including any linked website of any joint venture company or other company related to PWUSA.

  1. Governance

These terms of use will be governed by the laws of the State of Florida, as applied to contracts entered into between Florida residents and performed in Florida. Any dispute arising out of these terms of use or your use of the PWUSA Website shall be subject to the exclusive jurisdiction of state or federal courts located in Palm Beach County, Florida, USA, and you hereby consent and submit to the personal jurisdiction of such courts. You may not use or export or re-export the materials at this site or any copy or adaptation in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If any provision of these terms of use is held to be unlawful, void, or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions. These terms of use constitute the entire agreement between you and PWUSA relating to use of the PWUSA Website, superseding any other agreement between you and PWUSA with respect to the subject matter of these terms of use. Section headings in these terms of use are for convenience only and have no legal or contractual effect. If any provision of these terms of use shall be found to be unenforceable, the other provisions shall still remain in full force and effect.

  1. Amendments

PWUSA reserves the right, at its sole discretion, to revise, change, or modify the PWUSA Terms of Use and PWUSA Privacy Policy at any time by updating this posting. Your continued use of the PWUSA Website following the posting of changes to these terms of use and Privacy Policy signifies your acceptance of those changes. Therefore, you should check these terms of use and Privacy Policy from time to time as you visit the PWUSA Website.

  1. Updates and Changes to Policies

PWUSA may change its terms of use policies from time to time by posting updated versions of the terms here. As we may make changes to these terms at any time without notifying you, we suggest that you review the Terms of Use each time you access or use the PWUSA Website.

  1. Privacy

Please review our Privacy Policy to understand our practices.

  1. Contact Information

If you have questions regarding the PWUSA Terms of Use, you may contact us at pwlewis@hotmail.com.
Note: If you are an owner of intellectual property who believes your intellectual property has been improperly posted or distributed via this website, please notify PWUSA immediately at pwlewis@hotmail.com

Effective April 1, 2015