At Pressure Washers USA, we want you to be completely satisfied with your purchase. However, please note that all equipment sales and special orders are final and cannot be returned or exchanged.

For commonly stocked products, we offer returns or exchanges within 30 days of the original purchase date. However, please note that a 25% restocking fee will be applied to all returns.

To be eligible for a return or exchange, the item must be unused and in its original condition with all original packaging and tags intact.

Please note that we do not offer cash refunds. Any refunds will be credited to the original form of payment.

To initiate a return or exchange, please contact our customer service team at (888) 254-0034. Our team will provide you with further instructions on how to proceed with your return or exchange.

Once we have received your returned item and confirmed that it meets the eligibility requirements, we will process your refund. Please allow up to 7-10 business days for the refund to be credited to your original form of payment.

Please note that we do not offer refunds after 30 days from the date of purchase.

If you have any questions or concerns about our return policy, please do not hesitate to contact us at (888) 254-0034. We are here to help and ensure that you have a positive shopping experience with us.